TERMS & CONDITIONS

 1. OVERVIEW

This website is operated by Voilà le Vélo (Bologna, Italy). Throughout the site, the terms “we”, “us” and “our” refer to Voilà le Vélo. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. HANDMADE & MADE-TO-ORDER PRODUCTS

Each garment is individually handmade to order with meticulous attention to detail. Due to the artisanal nature of our products and individual monitor settings, slight variations in color, lace placement, or trim may occur and are considered part of the unique beauty of handcrafted lingerie.

3. ORDERS & PRICING

All prices are listed in Euros (€). We reserve the right to modify prices, products, or discontinue items at any time without prior notice. An order is deemed accepted once you receive a confirmation email.

4. IMPORT DUTIES & TAXES (EXTRA-EU)

Orders shipped outside the European Union may be subject to local import duties, taxes, or customs fees levied by the destination country. These charges are the sole responsibility of the customer.

5. INTELLECTUAL PROPERTY

All content on this website, including designs, photography, logos, text, and images, is the exclusive property of Voilà le Vélo and protected by international copyright laws.

6. APPLICABLE LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy.

For details regarding returns, please visit our ReturnPolicy page.

To learn how to care for your delicate garments, see our Garment Care Guide Page.